On-line courses – FAQ

On-line courses – FAQ Share

How will I receive details of my on-line course ?
Joining instructions will be emailed to your chosen email address providing you with a link to access your on-line course.  These will be sent to you 2 working days ahead of the start date.

What do I do if I haven’t received the joining instructions ?
Please ensure that at least 1 working day before your course is due to start you check you have received your joining instructions.  If you have not received an email, please check your ‘spam’ folder.  Failing that check, please email rbs.reed@reedbusinessschool.co.uk

What platform will be used to deliver the online classroom?
Reed Business school will be using Microsoft Teams.

Do I need a login and password to enter the classroom ?
You will be sent a Teams login.

 

Can I log on with more than one device ?
Yes.

What time will my lecture start and when do I need to log on?
The class will begin at 9.00am unless you are otherwise advised in your joining instructions.  Please ensure you have logged into the class by 8:45 to ensure you have sufficient time to resolve any technical issues.

What should I do if I my on-line course connection fails ?
Please contact Reed Business School on 01608 674224.

Will a recording be made available to me ?
Yes.  All your recordings will be available within your Microsoft Team login

Can I talk to the tutor ?
Yes.  All communication with your tutor will be via Teams.

Updated: 31/12/2020